Roswell Park has an immediate opening for a Vice President of Organizational Performance Improvement (OPI). This position reports to the the Chief Medical Officer and is responsible for leading the development, implementation, and ongoing monitoring and measurement of quality improvement and patient safety programs for the clinical and translational environment. The VP is an active member of the hospital’s senior leadership team, serves as a convener for interdepartmental and interdisciplinary initiatives and ensures that OPI and its activities are integrated into the organization and are strategically aligned. This role is responsible for ensuring continuous readiness in order to maintain required clinical accreditations such as that for The Joint Commission and for recommending and utilizing voluntary participation in other related certification and accreditation programs. The VP for OPI recommends and ensures optimal utilization of databases that allow comparative analysis of process and outcomes to be conducted for purposes of process improvement and ongoing identification of opportunities for improvement. Through the Clinical Pathways staff the VP has responsibility for the development, utilization, and measurement of clinical pathways and for the integration of these into managed care payer negotiations. Proving the value of care provided at RPCI, to payers and to government agencies will have a larger role in the near- and longer-term direction of Quality. The VP of OPI has a key role in providing the structure for measuring, improving, and educating clinical teams and payers on this topic. This position ensures that all quality activities are carried out in an ethical manner that meet or exceed national best practices, guidelines, and standards and that members of the OPI team are working with departments to ensure that adequate baseline measurement of processes is completed, reported as stated in the Quality Plan and that improvement is prompted by measures that don’t meet external or internal standards. The VP for OPI has primary responsibility for ensuring that all patient quality and safety programs, including performance improvement and quality improvement programs are developed, implemented, and measured to ensure that external and internal standards are met or exceeded. Quality programs are generally monitored by the Quality Improvement Committee and the VP has responsibility for organizing this committee and ensuring that it considers and acts on both Institute and departmental quality initiatives focusing on those that require improvement. The scope of the monitoring and improvement may include aspects of any clinical process or outcome. This work is done through the full cycle use of clinical pathways, by the organization’s participation in required and voluntary certifications and accreditations, reporting of required external measures to CMS, NYSDOH, etc, measurement and reporting of the patient experience (patient satisfaction and patient experience), reporting and consideration of patient safety related occurrences and opportunities, assuring that Institute policies and procedures are developed, considered, approved and maintained in a timely manner that is consistent with best practices. The VP for OPI is also responsible for proactively representing the Institute in advocacy groups such as C4QI and ADCC Quality. These groups, comprised of NCCN designated cancer centers and/or PPS exempt cancer centers, develop meaningful measures of cancer care and outcomes that are proposed to CMS and NQF, tested, and shepherded through the vetting process. The VP for OPI advocates for Institute participation in measure testing and prepares the organization for required participation. This position provides leadership and support in the development and fulfillment of a pay for performance program with each of the three regional payors. Goals are developed, generally these are consistent with other Institute goals or requirements, and the improvement initiatives, measurement, and reporting of these is done by OPI. The position is responsible for learning of relevant new initiatives, trends, methods, and tools related to QI/PI and for bringing these to the organization’s attention, advocating for appropriate participation and ensuring that development and full utilization. Examples of this can include databases (NSQIP), group participation (Vizient), technology (virtual modeling), tools (Lean, Six Sigma), and information (IOM reports). The VP is responsible for ensuring that Quality team members receive education preparing them to fully utilize these opportunities.
The ideal candidate will have a MS or MA in health/public administration, business administration or other health related field and the equivalent of five (5) years experience in an academic setting with broad experience in oncology, preferably in an NCCN designated center along with experience in developing quality programs, managing projects, people and productively working with non-direct reports in a matrix organization.
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