Finance & Bill Pay

Kim Sweeney, RN, Senior Director of Therapeutic Services and Patient Access explains how we can help you manage the cost of care.

Insurance

Please bring your health insurance identification card. If your insurer requires a referral, make sure you have obtained that referral and, if necessary, bring a copy with you.

If you don't have health insurance or if you have any questions about your insurance, call our Financial Counselors at 716-845-4782.

Co-Pays

Be prepared to pay your health insurance co-pay on the day of your visit.

Prescription

Bring all of your prescription insurances and discount cards; these can include: EPIC, Medicare-D, and PACE.

Disability Forms Assistance

If you need help with disability insurance forms, you can speak to an Insurance Coordinator in the Health Information Management Department by calling:

  • Last names from A to M: 716-845-1623
  • Last names from N to Z: 716-845-5969

For Social Security benefits questions, please call 716-845-5969.

Billing

Roswell Park patients receive two separate bills for service, one for hospital services from Roswell Park Cancer Institute and one from The RPCI Clinical Practice Plan for physician/professional services. Pay your bill online.

Financial Assistance

Our Financial Assistance Program is available for Roswell Park patients who may have difficulty paying for services and treatments. For more information regarding financial assistance, please call our Financial Counselors at 716-845-4782.